Returns & Exchanges
At PACT, we stand by the performance of our gear. If your equipment or apparel doesn't help you reach your peak, you can return your items within 30 days of purchase for a full refund or exchange.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Ship It Back
Securely pack your gear in its original packaging and drop it off at any authorized carrier location.
Quality Check & Refund
Our team will inspect the items for wear and tear. Once verified, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing